Arquivos Gestão de TI - Página 2 de 11 - Kalendae

setembro 30, 2019 By Developer Deixe um comentário

XLA (Xperience Level Agreement): entenda mais sobre o assunto

O XLA (eXperience Level Agreement, ou Acordo de Nível de Experiência, em português) consiste em um

setembro 25, 2019 By Developer 2 Comentários

Shadow IT: o que é e quais os riscos relacionados?

Garantir a segurança da informação é um desafio constante para as empresas. Estamos na Era Digital e

agosto 6, 2019 By Developer Deixe um comentário

Consultoria em processos de TI: conheça os passos

A consultoria em processos de TI é um serviço que pode trazer inúmeros benefícios que são

julho 26, 2019 By Developer Deixe um comentário

Conheça a importância da governança de TI para o setor financeiro

O setor financeiro está passando por grandes mudanças nos últimos anos. A ascensão das fintechs e a

julho 1, 2019 By Developer 1 comentário

Como usar a TI para uma gestão de custos eficaz?

Nos últimos anos a gestão de custos está ganhando um papel de destaque no ambiente corporativo. A

julho 1, 2019 By Developer Deixe um comentário

SLA: como elaborá-lo seguindo as boas práticas de gestão de TI?

A elaboração de um SLA consistente e confiável é uma demanda constante entre os gestores de

maio 30, 2019 By Developer Deixe um comentário

Conheça as principais métricas e indicadores de TI

Sabe quais são as principais métricas e indicadores de TI? O departamento de Tecnologia da

maio 22, 2019 By Developer Deixe um comentário

A gestão de TI no serviço público: qual a importância?

Como pensar a gestão de TI no serviço público no cenário atual? Hoje, com a tecnologia sendo levada

maio 9, 2019 By Developer Deixe um comentário

Como a gestão de riscos se relaciona com a governança de TI?

A gestão de riscos é uma política que está inserida em vários processos corporativos. Ela permite

maio 2, 2019 By Developer 1 comentário

Catálogo de serviços de TI: o que é e qual a sua importância?

Na era da transformação digital, o departamento de TI passou a desempenhar um papel cada vez maior

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