Arquivos Outsourcing

março 31, 2020 By Developer Deixe um comentário

Gestão de incidentes em TI: saiba como fazer de forma eficiente

A gestão de incidentes em TI nada mais é que um conjunto de boas práticas que visam a manutenção,

img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important;}@font-face{font-family:eicons;src:url("https://cdn-cpkia.nitrocdn.com/EHuCPIWqTWpZjkUyBREcNQGWNXBAzeBe/assets/static/source/rev-de1f9e8/wp-content/plugins/elementor/assets/lib/eicons/fonts/487fb88d73d41a26c611d95e94cc95a3.eicons.eot");src:url("https://cdn-cpkia.nitrocdn.com/EHuCPIWqTWpZjkUyBREcNQGWNXBAzeBe/assets/static/source/rev-de1f9e8/wp-content/plugins/elementor/assets/lib/eicons/fonts/487fb88d73d41a26c611d95e94cc95a3.eicons.eot#iefix") format("embedded-opentype"),url("https://cdn-cpkia.nitrocdn.com/EHuCPIWqTWpZjkUyBREcNQGWNXBAzeBe/assets/static/source/rev-de1f9e8/wp-content/plugins/elementor/assets/lib/eicons/fonts/487fb88d73d41a26c611d95e94cc95a3.eicons.woff2") format("woff2"),url("https://cdn-cpkia.nitrocdn.com/EHuCPIWqTWpZjkUyBREcNQGWNXBAzeBe/assets/static/source/rev-de1f9e8/wp-content/plugins/elementor/assets/lib/eicons/fonts/487fb88d73d41a26c611d95e94cc95a3.eicons.woff") format("woff"),url("https://cdn-cpkia.nitrocdn.com/EHuCPIWqTWpZjkUyBREcNQGWNXBAzeBe/assets/static/source/rev-de1f9e8/wp-content/plugins/elementor/assets/lib/eicons/fonts/487fb88d73d41a26c611d95e94cc95a3.eicons.ttf") format("truetype"),url("https://cdn-cpkia.nitrocdn.com/EHuCPIWqTWpZjkUyBREcNQGWNXBAzeBe/assets/static/optimized/rev-de1f9e8/wp-content/plugins/elementor/assets/lib/eicons/fonts/487fb88d73d41a26c611d95e94cc95a3.eicons.svg#eicon") format("svg");font-weight:400;font-style:normal;font-display:swap;}button.accent,.button.accent,button.accent:hover,.button.accent:hover,button.accent:focus,.button.accent:focus,.menu-item.button>a>span,.archive-pagination a:hover,.archive-pagination a:focus,.archive-pagination .active a,.pricing-table .featured .button,.pricing-table .featured button,.archive-pagination a:hover,.archive-pagination .active a,.front-page-3 .widget_custom_html:first-of-type hr,.front-page-5 .widget_custom_html:first-of-type hr{background-color:#f60;}.front-page-2 .fa{color:#f60;}.page-header:before,.front-page-4:before,.before-footer:before{background-color:rgba(0,38,76,.7);}.wp-custom-logo .title-area{max-width:90px;}.gs-faq{padding:5px 0;}.gs-faq__question{display:none;margin-top:10px;text-align:left;white-space:normal;width:100%;}.js .gs-faq__question{display:block;}.gs-faq__question:first-of-type{margin-top:0;}.js .gs-faq__answer{display:none;padding:5px;}.gs-faq__answer p:last-of-type{margin-bottom:0;}.js .gs-faq__answer__heading{display:none;}.gs-faq__answer.no-animation.gs-faq--expanded{display:block;}#simple-social-icons-2 ul li a,#simple-social-icons-2 ul li a:hover{background-color:#fff;border-radius:36px;color:#141e28;border:0 #fff solid;font-size:18px;padding:9px;}#simple-social-icons-2 ul li a:hover{background-color:#fff;border-color:#fff;color:#f60;}#simple-social-icons-5 ul li a,#simple-social-icons-5 ul li a:hover{background-color:#232c39;border-radius:36px;color:#fff;border:0 #fff solid;font-size:18px;padding:9px;}#simple-social-icons-5 ul li a:hover{background-color:#232c39;border-color:#fff;color:#f60;}#simple-social-icons-7 ul li a,#simple-social-icons-7 ul li a:hover{background-color:#232c39;border-radius:36px;color:#fff;border:0 #fff solid;font-size:18px;padding:9px;}#simple-social-icons-7 ul li a:hover{background-color:#232c39;border-color:#fff;color:#fb2056;}.page-header{background-image:url("https://cdn-cpkia.nitrocdn.com/EHuCPIWqTWpZjkUyBREcNQGWNXBAzeBe/assets/static/optimized/rev-de1f9e8/wp-content/uploads/2020/03/299012-gestao-de-incidentes-em-ti-saiba-como-fazer-de-forma-eficiente.jpg");}.page-header.nitro-lazy{background-image:none !important;}.site-header{background-image:linear-gradient(45deg,#036,#0077b5);}blockquote,cite,em,i{font-style:italic;color:#737373;}.entry-content ul>li{list-style-type:circle;}figcaption,figure,main{display:block;max-width:100%;}#simple-social-icons-5{display:inline-block;}.widget-wrap{float:left;}.front-page-1.page-header:before{background-color:rgba(0,0,0,0) !important;}.site-info{display:none;}#simple-social-icons-5 ul li a:hover{background-color:#232c39;border-radius:36px;color:#f60 !important;border:0 #fff solid;font-size:18px;padding:9px;}#simple-social-icons-5 ul li a,#simple-social-icons-5 ul li a:hover,#simple-social-icons-5 ul li a:focus{background-color:#232c39 !important;border-radius:36px;color:#fff;border:0px #fff solid !important;font-size:18px;padding:9px;}#searchbuttonalign{display:none;float:left;}.search-button{display:none;font-size:14px;padding:1em 0;clear:both;}.search-button{position:absolute;width:18rem;z-index:99;border-radius:4px;margin:3.5em 0 0 -2px !important;font-size:1.2rem;box-shadow:0 .5rem 1.5rem rgba(35,44,57,.05);}.search-button:before{display:block;position:absolute;top:-1rem;left:3rem;border:.5rem solid transparent;border-bottom-color:#fff;}.search-button li{width:100%;}.search-button li:first-of-type{margin-top:0;}.search-button a{font-size:1.2em;padding:1em;position:relative;word-wrap:break-word;color:#232c39;}.search-button .search-button{margin:-.6em 0 0 18.2rem;padding-left:.5em;left:0;top:0;}.search-button .search-button:before{position:absolute;top:2em;left:-1rem;border:.5rem solid transparent;border-right-color:#fff;}.search-button:before,.search-button:after{clear:both;display:block;content:"";}.search-button-toggle{position:absolute;background-color:#232c39;border-radius:36px;color:#fff;padding:0;width:2.4em;height:2.4em;margin:0 0em 0 .8em;}.search-button-toggle:hover,.search-button-toggle:focus{color:#f60;}.search-button-toggle.activated:before{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg);margin:-2px 0 2px;}.search-button-toggle.activated:before{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg);margin:-2px 0 2px;}*,*:before,*:after{-moz-box-sizing:inherit;box-sizing:inherit;}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);border:0;}.sr-only{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);border:0;}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);border:0;}.search-form-v2 .search-field-v2{font-family:Source Sans Pro Light;font-weight:300;font-size:14px;font-size:1.4rem;height:42px;height:4.2rem;width:42px;width:4.2rem;color:#9e9e9e;background:url("https://kalendae.com.br/blog/tag/outsourcing/assets/img/icon-search.svg") center center no-repeat;box-shadow:none;border-radius:21px;border-color:#bfbfbf;-webkit-transition:all 300ms ease;transition:all 300ms ease;padding-left:27px;cursor:pointer;}.search-form-v2 .search-field-v2.nitro-lazy{background-image:none !important;}input[type=text],input[type=url],input[type=email],input[type=password],input[type=search],textarea{width:auto;}input[type=text],input[type=url],input[type=email],input[type=password],input[type=search],textarea{width:auto;}.botao-formulario-contato{background-color:#f60;}@media{.single .entry{padding-right:10%;}#hashtag-home > h2{font-size:3.5rem;text-align:left;font-family:"Source Sans Pro Light";color:#f60;margin-left:-70%;}#lgpd-chamada-home-1{width:80%;margin-left:-20%;}#lgpd-chamada-home-1 > h2{font-size:3.7rem;text-align:left;font-family:"Source Sans Pro Light";color:#333;font-weight:100;}#lgpd-chamada-home-1 > i{font-size:3.7rem;text-align:left;font-family:"Source Sans Pro Light";color:#333;font-weight:100;}#lgpd-chamada-home-2{width:60%;}#lgpd-chamada-home-2 > h2{text-align:left;font-size:3.4rem;color:#f60;margin-left:-25%;}#botao-chamada-home > .button{margin-top:10%;margin-left:-110%;}.topico-home-section1{transition:all .3s;}.topico-home-section1:hover{-webkit-transform:rotateZ(2deg);transform:rotateZ(2deg);}.topico-home-section2{margin-top:3%;transition:all .3s;}.topico-home-section2:hover{-webkit-transform:rotateZ(2deg);transform:rotateZ(2deg);}div#widget-areas-8420{display:none;}.search-form{display:block;width:100%;position:relative;clear:both;margin-left:-3em;}#featured-post-5 > div > .format-standard.has-post-thumbnail.category-cloud.entry{width:100%;padding:5px;background:none;}.site-header{padding-bottom:10px;}#text-3 > div{margin-top:-60px;margin-bottom:50px;}.blog .entry:nth-of-type(even),.archive .entry:nth-of-type(even),.page-template-page_blog .entry:nth-of-type(even){margin-left:2.5641%;}.blog .entry,.archive .entry,.page-template-page_blog .entry{margin-left:0;}}@media screen and ( max-width: 480px ){.site-header{background-image:none;}.single .entry{padding-right:0;}#hashtag-home > h2{font-size:3rem;text-align:left;font-family:"Source Sans Pro Light";color:#f60;margin-left:0%;}.correcao-float{float:none;}#lgpd-chamada-home-1{width:90%;margin-left:0;}#lgpd-chamada-home-1 > h2{font-size:2.8rem;text-align:left;font-family:"Source Sans Pro Light";color:#333;font-weight:100;margin-left:0;}#lgpd-chamada-home-2{width:90%;}#lgpd-chamada-home-2 > h2{text-align:left;font-size:2.8rem;color:#f60;font-weight:800;margin-left:0;}#botao-chamada-home > .button{margin-top:8%;margin-left:0;}.blog .entry:nth-of-type(even),.archive .entry:nth-of-type(even),.page-template-page_blog .entry:nth-of-type(even){margin-left:0;}.inputsearchbutton{display:none;}#searchbuttonalign{margin-top:1.95em;float:left;display:none;}.search-form{width:200px;margin-top:-1em;right:30vmin;}.search-button-toggle{background:none;display:block;}div#widget-areas-8420{position:absolute;z-index:95;display:flex;left:70vmin;top:8vmin;}.menu-toggle{position:relative;left:55vmin;padding:27px 0;cursor:pointer;background-color:transparent;display:block;line-height:1;color:transparent;letter-spacing:-.5em;z-index:999;}.menu-toggle span{display:block;float:right;position:relative;height:2px;background:#fff;-webkit-transition:background 0s .2s;transition:background 0s .2s;width:25px;margin-top:7px;border-radius:4px;}.menu-toggle.activated span{background:none;top:3vw;}.menu-toggle.activated{left:auto;}.nav-primary{width:auto;padding:0;}.nav-primary menu{position:fixed;}.search-button{width:20px;position:absolute;z-index:99;border-radius:4px;margin:3.5em 0 0 -2px !important;font-size:1.2rem;box-shadow:0 .5rem 1.5rem rgba(35,44,57,.05);}.site-header > .wrap{position:absolute;z-index:initial;}.has-fixed-header .site-header{margin-bottom:-11.7vh;top:2vw;}.page-header{display:block;padding-top:45vmin;}.front-page-1{height:100vmax;min-height:660px;display:block;padding:30vmin 0 30vmin 0;}.site-header.nitro-lazy{background-image:none !important;}}@media screen and (max-width: 820px) and (min-width: 480px){.single .entry{padding-right:0;}.inputsearchbutton{display:none;}#searchbuttonalign{margin-top:1.95em;float:left;display:none;}.search-form{width:21em;margin-top:-1em;right:20vw;}.search-button-toggle{background:none;display:block;}div#widget-areas-8420{position:absolute;z-index:99;margin-left:82vw;margin-top:4.7vw;display:flex;}.menu-toggle{top:-1vw;position:absolute;left:90vw;cursor:pointer;background-color:transparent;display:block;line-height:1;color:transparent;letter-spacing:-.5em;z-index:999;}.menu-toggle span{display:block;float:right;position:relative;height:2px;background:#fff;-webkit-transition:background 0s .2s;transition:background 0s .2s;margin-top:7px;border-radius:4px;}.menu-toggle.activated span{background:none;top:3vw;}.nav-primary{width:auto;padding:0;}.nav-primary menu{position:fixed;}.search-button{width:20px;position:absolute;z-index:99;border-radius:4px;margin:3.5em 0 0 -2px !important;font-size:1.2rem;box-shadow:0 .5rem 1.5rem rgba(35,44,57,.05);}.site-header > .wrap{position:absolute;z-index:initial;width:70vw;}.wp-custom-logo .title-area{padding:10px 0;margin-left:3vw;}.has-fixed-header .site-header{margin-bottom:-11.7vh;top:2vw;}.nav-primary .wrap{height:100%;padding:20px;}.front-page-1{height:100vmax;}.correcao-float{float:none;}#hashtag-home > h2{margin-left:-4%;}#lgpd-chamada-home-1{width:70%;margin-left:-0;margin-top:-4%;}#lgpd-chamada-home-2 > h2{margin-left:0;width:80%;}#botao-chamada-home > .button{margin-top:10%;margin-left:0;}}@media (min-width: 1280px){.front-page-1{height:100vh;}}.bp-phone .bp-contact .bp-directions .bp-opening-hours-brief{display:none;}#simple-social-icons-2 ul li a,#simple-social-icons-2 ul li a:hover,#simple-social-icons-2 ul li a:focus{background-color:#fff !important;border-radius:36px;color:#141e28 !important;border:0px #fff solid !important;font-size:18px;padding:9px;}#simple-social-icons-2 ul li a:hover,#simple-social-icons-2 ul li a:focus{background-color:#fff !important;border-color:#fff !important;color:#f60 !important;}#simple-social-icons-2 ul li a:focus{outline:1px dotted #fff !important;}

Fique por dentro das atualizações do mundo de TI!

Conheça nossas redes sociais

Fale conosco

Para onde quer ir?

Assine nossa Newsletter!